JD.com (NASDAQ: JD and HKEX: 9618) announces Q3 2020 results

Q3 2020 Key Financial Highlights:

• Net revenues for the third quarter of 2020 were CNY 174.2 billion (USD 25.7 billion), an increase of 29.2% from the third quarter of 2019. Net revenues from the sales of general merchandise products for the third quarter of 2020 were CNY 58.1 billion (USD 8.6 billion), an increase of 34.8% from the third quarter of 2019. Net service revenues for the third quarter of 2020 were CNY 22.8 billion (USD 3.4 billion), an increase of 42.7% from the third quarter of 2019.

• Income from operations for the third quarter of 2020 was CNY 4.4 billion (USD 0.6 billion), compared to CNY 5.0 billion for the same period last year. Non-GAAP2 income from operations for the third quarter of 2020 was CNY 5.3 billion (USD 0.8 billion) with a non-GAAP operating margin of 3.0%, as compared to CNY 3.0 billion for the third quarter of 2019 with a non-GAAP operating margin of 2.2%.

• Net income attributable to ordinary shareholders for the third quarter of 2020 was CNY 7.6 billion (USD 1.1 billion), compared to CNY 0.6 billion for the same period last year. Non-GAAP net income attributable to ordinary shareholders for the third quarter of 2020 increased by 80.1% to CNY 5.6 billion (USD 0.8 billion) from CNY 3.1 billion for the same period last year.

• Diluted net income per ADS for the third quarter of 2020 was CNY 4.70 (USD 0.69), compared to CNY 0.41 for the third quarter of 2019. Non-GAAP diluted net income per ADS for the third quarter of 2020 was CNY 3.42 (USD 0.50), compared to CNY 2.08 for the same period last year.

• Annual active customer accounts increased by 32.1% to 441.6 million in the twelve months ended September 30, 2020 from 334.4 million in the twelve months ended September 30, 2019.

Statement by the Chairman and CEO of JD.com Mr. Richard Liu:

“Today, as China emerges from the pandemic, we are glad to see that our business partners are recovering rapidly with the support of our online and offline supply chain infrastructure. And our consumer mindshare continues to expand with over 100 million new active users joining our platform compared to a year ago. In order to ensure superior customer experience and better serve our business partners, we continued to add new hires even against the backdrop of uncertainties arising from the COVID. We look forward to continuously leveraging JD’s leading supply chain-based technology and nationwide infrastructure for the benefit of the society.”